Member access

Each Plum member is issued with a 9 digit Member number and a 4 digit personal identification number (PIN).

To access our Member website:

Go to the login page
Key in your Member number and PIN in the appropriate fields
Click Login

If your details are entered correctly, you will see our Member site home page. If you have entered incorrect details, you will be prompted to re-enter your details.

Mistakes when trying to login

You can make three consecutive attempts to login. If the details you use are incorrect, after three consecutive attempts access will be denied on the website and the telephone service if you are a member.

Persistent login problems

If you experience persistent difficulties when trying to login, please contact Plum.

Phone:

1300 55 7586 between 8.00am and 6.00pm AEST

New member access

If you are joining a fund administered by Plum, enter the temporary access code in the Login ID field. Then enter the temporary PIN you have been provided with and click Login.

Employer access

To gain acces to the Plum employer website employers should enter their employer number and PIN in the Login ID and PIN fields on the login page and click Login.

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