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Once the funds have been transferred to another arrangement, their management is largely at the discretion of the promoter. In some instances, people have been left with no funds at all, and to top it off, are required to pay the funds back to the Australian Taxation Office (ATO). In other cases, promoters demand a commission, usually taking a percentage of your super. They may get you to sign false statements, exposing you to fines or possibly jail. ASIC has successfully obtained jail terms for the most serious offenders.
Signs of a superannuation scam:
- You see an advertisement promoting early access to your superannuation
- The scheme promises a quick and easy way to access or ‘unlock’ your super
- The promoter of the scheme claims to be a financial adviser but cannot provide an Australian Financial Services Licence (AFSL) Number or a Registrable Superannuation Entity (RSE) registration number
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How to avoid a superannuation scam:
The first thing to do if you receive one of these offers is contact Plum, ASIC or the ATO and report that you have been approached by an early release scheme.
Do not let anyone pressure you into making decisions about money or investments: always get independent financial advice.
If you're under the age of 55 watch out for offers to arrange for your preserved superannuation benefits to be paid out in cash.
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When can I access my super early?
Generally, you can’t access your super until you retire. If you meet strict conditions, you could potentially access some of your super legally, including cases of financial hardship or on ‘compassionate grounds’. You should consider that tax may be required to be paid on any money withdrawn.
In instances of financial hardship, you can apply to Plum for early access to your funds. Generally you must prove that you have been receiving welfare benefits continuously for a period of at least 26 weeks and that you are unable to meet your day-to-day living expenses. Superannuation money will be released only to cover your everyday living expenses and is limited to no more than $10,000 in any 12 month period if you are under age 55.
Superannuation money can also be released on compassionate grounds to pay for medical treatment for a life-threatening illness or for acute and chronic pain and associated transport requirements, home or motor vehicle modifications to cater for those with severe disabilities, palliative care or associated expenses. Some funds can be released to make mortgage repayments, but only if your lender is threatening to sell your home because you have failed to meet the terms of your mortgage. An application for the release of funds needs to be made to the Australian Prudential Regulation Authority (APRA).
Watch out for identity fraud too
Fraudulent access to super is on the rise. Some super fund member statements are being stolen from private mailboxes and the information in them is then used to create false identities. Self managed funds, linked to bank accounts, are then set up. Thieves contact the member’s super fund, and by assuming their identity, they request the super money be rolled into the fraudulent account.
Steps to take if you think you have been the victim of identity fraud:
- Contact Plum on 1300 55 7586
- Contact your banks, other financial institutions and card issuer to advise them of the disputed transactions or other concerns you may have
- Also report identity theft to your local State or Territory Police
- Contact the Credit Reporting Agency. Tell them that you believe you have been compromised by identity theft and request a file note to be placed on your file
- Contact your local Post Office to check if your mail has been diverted to another address
- Document (time, date, contact person and telephone number, and advice received) the timing and nature of conversations in reporting the incidents to the various agencies, including the police
- Contact any relevant government agencies or departments, for example Centrelink or the Australian Passport Office
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Each of these organisations may ask you to provide written documentation to support your case and to establish that you are not liable for any debts accumulated in your name.
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