Conversion process
Plum's conversion process is based on Vanguard's experience in the US, successfully converting over 1,000 client plans with a variety of features and levels of complexity.
Plum has adapted Vanguard's methods to create a smooth and efficient conversion process for our Australian superannuation clients.
We are committed to transferring your organisation’s member records and assets smoothly and seamlessly.
Our transition process has three phases:
Set up
- The Plan is set up in the Plum system;
- Transactions are tested;
- Members are created; and
- An education program is developed for the new Plum members.
Reconciliation
- Assets and member records are received and reconciled; and
- Plum’s Member Services Consultants are trained on the new plan.
Transition
- All pending transactions are processed; and
- All information in the system is tested to ensure 100%accuracy.
Services for employers
