Insignia Financial is aware of incidents involving a malicious third-party attempting to access online superannuation accounts across some parts of the Superannuation Industry. As a Plum member, there has been no impact on the security of your account or our services.
The new Plum app
If you've already registered for Plum Online, you can login using your username and password.
Never logged in to Plum Online? Register now.
If you've forgotten your details, you can reset your password.
A quick, easy way to view your super balance and view a list of transactions on your account.
Check your last contribution.
View and update your personal details.
Get secure access to your account using your fingerprint or face ID.
FAQs
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If you’ve already registered for Plum Online, you can log in using your username (email address or member number) and password. If you haven’t logged in before you’ll need to register for Plum Online access before you can use the app, at plum.com.au/register. You can find your member number on your Plum correspondence such as your annual statement. Alternatively, call us on 1300 55 7586, Monday to Friday 8am-7pm AEST (8pm daylight savings time).
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Mobile phones using operating systems iOS 14.0 or Android 8.1 and above.
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We’ll automatically block access after five incorrect attempts to log in. You will need to reset their password in the app or online using the ‘Forgot my password’ link.
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If you’re a Plum Super member, this app is designed just for you. Pension and insurance customers, please visit plum.com.au to view your account.
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Yes. Provided you have registered for online access, you can log in to the Plum mobile app to view your account.
Call us on 1300 55 7586 opens in new window|tel: 1300557586 Monday to Friday 8am-7pm AEST (8pm daylight savings time).
Request a call back opens in new window and we’ll be in touch.
