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Government changes to insurance in super

What government changes to insurance in super could mean for you

The government has made two sets of changes to insurance in super—the Protecting Your Super Package (PYSP) and Putting Members’ Interests First (PMIF). These changes are aimed at making sure your super savings aren’t reduced by the cost of your insurance that you may not need.

Putting Members’ Interests First (PMIF)

The Putting Members’ Interests First (PMIF) changes impact younger members and/or members with low super balances.

We’re not able to provide automatic insurance in super for new members before they’re at least age 25 and their account balance has reached $6,000—unless they tell us, in writing, they want cover.

These changes don’t apply if your employer pays for your insurance.

Protecting Your Superannuation Package (PYSP)

The Protecting Your Superannuation Packages (PYSP) changes impact members who have inactive super accounts.

We’re required to cancel insurance cover for inactive accounts. Your super account becomes inactive when it hasn’t received a contribution or a rollover for 16 months.

If your account becomes inactive and you want insurance then you need to tell us. Don’t worry though—we’ll send you a regular reminder notices before your account becomes inactive, so you can act before your insurance is cancelled.

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We’re committed to our members

We want to help our members better understand and manage their insurance in super—so that they have the cover that’s right for them. That’s why we previously adopted the Insurance in Superannuation Voluntary Code of Practice (The Code)—which was planned to come into effect on 1 January 2022.

During this time, majority of the requirements stated in The Code—either became legislation or were replaced by regulatory reforms.

The Code Owners have since decided to replace The Code with some changes in July 2021. These changes meant a greater focus on vulnerable members, as well as how claims are handled.

As part of our commitment to improve member experience, we’ve already implemented many elements of The Code. We’ll continue to adapt the changes made by the Code Owners—as we work to help our members better understand and manage their insurance in super.

Note: The Code Owners were The Association of Superannuation Funds of Australia (ASFA), the Australian Institute of Superannuation Trustees (AIST) and the Financial Services Council (FSC).

More information about Insurance in Super

Check out our Key Facts Sheet for Plum Super. They provide you with an overview of the insurance cover we offer and what you can expect from us.

Frequently asked questions

Here are some questions our members have asked about the government changes to
insurance in super:

  • Insurance in super is insurance cover provided through your super fund. It will typically help to provide financial support if the unexpected happens and you become injured, ill or die. The cost of insurance in super is deducted from your super balance (unless your employer pays all or some of the cost to your insurance premiums).

    See our insurance in super page for more information.

  • Automatic insurance in super is available to you as a member of our super fund, without the need for an application or health checks. You’ll find more information about eligibility requirements in the relevant Product Disclosure Statement (PDS).

  • Typically, the general types of insurance provided are:

    • Death insurance intended to help your dependents if you die.
    • Total and permanent disablement (TPD) cover intended to pay you a lump sum if you become totally and permanently disabled and you’re unable to ever work again due to illness or injury.
    • Salary Continuance Insurance (also known as Income Protection) is intended to provide you with ongoing income and financial support, should you become unable to work due to an illness or injury. It can help to give peace of mind knowing you have income to help pay your expenses while you focus on your health and recovery.
  • To find out if you have insurance with us, including the type, level and amount of cover and how much you pay for it, you can:

    • log in to your super account
    • check your Annual Statement, or
    • call us on 1300 55 7586.
  • We’re not able to automatically provide insurance to new members until they’re at least age 25 and their account balance reaches $6,000.

    If you want insurance in super before we can provide it automatically, complete a Choose if you want insurance cover in super form. You’ll need to make sure your super account has sufficient funds to pay for the cost of your insurance premiums and your super account can’t become inactive (inactive means your super hasn’t received a contribution or rollover for 16 months).

    If you’d like to find out more, call us on 1300 55 7586 or speak to a financial adviser who can help you respond to any changes to laws on super, social security and other retirement issues.

  • Your super account becomes inactive when it hasn’t received a contribution or rollover for 16 months. If your account becomes inactive you can:

    • make a contribution to your super or complete a rollover from another fund to make it active again, and/or
    • tell us you want to have insurance, even if your super is inactive, by completing a Choose to Keep My Insurance Cover form.

    We’ll send reminder notices if your account has been inactive for 9, 12 and 15 months so you can act before your insurance is cancelled. You can set up regular contributions into your super account, so that it doesn’t become inactive.

  • If your super account has reached $6,000 but you’re not yet age 25, we still can’t automatically provide insurance in your super account.

    If you want insurance in super before we can provide it automatically, complete a Choose if you want insurance cover in super form. You’ll also need to make sure your super account has sufficient funds to pay for the cost of your insurance premiums and your super account can’t become inactive (inactive means your super hasn’t received a contribution or rollover for 16 months).

    You can also apply for other amounts or types of insurance. You may need to provide some further medical and employment information depending on when you apply. Your application will also need to be assessed and approved by the insurer.

    If you’d like to find out more call us on 1300 55 7586 or speak to a financial adviser. They can help you with any changes to laws on super, social security and other retirement questions.

  • The government’s changes are aimed at making sure your super savings aren’t reduced by the cost of insurance that you may not need. These changes mean your insurance may be cancelled if:

    • Your employer has been paying for your insurance in full, but stopped before your super balance reached $6,000 before 31 March 2020, or
    • Your account becomes inactive (doesn’t receive a contribution or rollover for 16 months).

    If you’d like to find out more call us on 1300 55 7586 or speak to a financial adviser who can help you respond to any changes to laws on super, social security and other retirement issues.

  • If you’ve received a letter to let you know your insurance has been cancelled due to the government’s changes, it may include the option to reinstate your insurance cover—provided you take the steps by the date shown in your cancellation letter. We’ll let you know in writing if your cover has been reinstated.

    If your insurance is cancelled, your insurance cover will no longer be available to you and you won’t be able to claim for events that happen from the date your insurance is cancelled.

    If you decide you do want insurance after it’s been cancelled, you’ll need to apply for it. As part of the application process, you may need to provide further personal medical and employment information depending on when you apply. Your application will also need to be assessed and approved by the insurer.

    If you’d like to find out more, call us on 1300 55 7586 or speak to a financial adviser. They can help you with any changes to laws on super, social security and other retirement questions.

  • If you don’t make a choice about your insurance in super, we’ll provide automatic insurance when you’re at least age 25 and your account balance has reached $6,000 – subject to the eligibility requirements set out in the insurance policy.

  • We encourage you to regularly review your type and level of cover to ensure it meets your current and future financial needs.

    The insurance cover that’s right for you depends on your personal, family and financial circumstances, as well as your income and lifestyle. You can regularly review your account and your insurance cover so that it continually meets your needs, especially as your circumstances may change.

    Having the right levels of cover is important to make sure you and your loved ones don’t experience financial stress in dealing with ongoing living expenses with less income if the unexpected happens and you become injured, ill or die. Find out more

    If you’d like to discuss your insurance arrangements, call us on 1300 55 7586 or speak to a financial adviser. They can help you with any changes to laws on super, social security and other retirement questions.

More information about Insurance in Super

Find and consolidate your super using SuperMatch

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Australian Prudential Regulation Authority

Visit the Australian Prudential Regulation Authority (APRA) PMIF website.

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Australian Securities and Investments Commission

Visit the Australian Securities and Investments Commission’s (ASIC) MoneySmart website.

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