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Help

Cookies

What are cookies and the types that are used by our website?

Cookies are tiny pieces of information that we ask your browser to store and remember. There are two types of cookies:

  • Session cookies. These are temporary and are deleted when you shut down your browser, log off or after your computer is inactive for 45 minutes. 
    We use 'session cookies' to track your session, i.e. the time you spend on our site. The session cookie lets us know that you have logged on and it allows us to maintain your privacy as you move from page to page. It also acts as a timer, switching off after a certain period of inactivity to prevent unauthorised access to your account information.
  • Permanent or persistent cookies. These are stored on your hard drive and read by your browser each time you visit our website.

Resetting your browser to accept cookies

If your browser will not accept cookies, you will need to reset it to accept them. This will allow you to manage your accounts online and use our website's features.

For assistance, check your browser's operating instructions or Help directory – or follow the steps below.

Microsoft Internet Explorer®:

  • Choose Internet Options from the Tools menu
  • Click the Privacy tab
  • Select the Medium setting
  • Click OK

Google Chrome®

  • Choose Settings from the Spanner icon
  • Click show Advanced Settings
  • Click content settings in the Privacy section
  • Select Allow load data to be set (recommended)
  • Click Done

Mozilla Firefox®

  • Choose Options from the Tools menu
  • Click the Privacy tab
  • Click the Accept cookies from sites box
  • Select the They expire option in the Keep until field
  • Click OK

Apple Safari®

  • Choose Preferences from the Edit menu
  • Click the Security tab
  • Tick the Only from sites you navigate to radio button under Accept cookies:
  • Click the X to close the window

Important notes

  • We use session cookies only when alternate means are not practical or available.
  • We do not use cookies to gather demographic or personal information for marketing purposes.
  • Please read our Privacy policy for more information on the gathering and use of any member information.

Next steps

  • Contact us on 1300 55 7586 or if calling from outside of Australia call +61 3 9222 4800

Get in touch

Phone

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Call us on 1300 55 7586, opens in new window|tel: 1300557586  Monday to Friday 8am-7pm AEST (8pm daylight savings time).

Request a call back

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Complete our contact form, opens in new window and we’ll be in touch.

Email

email

Email us, opens in new window with your enquiry

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  • Our USI and ABN

Trustee: NULIS Nominees (Australia) Limited, ABN 80 008 515 633, AFSL 236465
Fund: MLC Super Fund ABN 70 732 426 024

NULIS Nominees (Australia) Limited ABN 80 008 515 633 AFSL 236465. Part of the National Australia Bank Group of Companies. An investment with NULIS Nominees (Australia) Limited is not a deposit or liability of, and is not guaranteed by, National Australia Bank Limited ABN 12 004 044 937 AFSL 230686 (NAB). NAB does not guarantee or otherwise accept any liability in respect of this product.